APO PBX Features

• Caller ID
  
• Call Transfer
  
• Call Parking
  
• Call Forwarding
  
• Call Recording
  
• Call Reporting
• web interface to display phone call history
• generate call history reports
  
• Voicemail
• web inerface for each extension enabled with VM
  
• sends voice mail to email account by default
  
• Follow Me - if this extension times out, try the next extension.
• if working somewhere, program followme to that extension
  
• Auto-Attendant/IVR
• phone cues to direct calls for folks dialing the main number.
• can dial the extension at any time during the cues.
  
• Do Not Disturb
  
• Music On Hold
• custom music
• streaming music
• currently setup with Star Date
  
• Office Hours - calendar and time of day control
• during hours IVR
  
• after hours IVR
  
• Call Screening
  
• Instant Call Control
  
• Ring Groups
• site group
• 1m group
• 2.5m group
• 3.5m group
• common areas
  
• Conference Rooms
• optional administrator and group call
• 1-800 number is $1.50/month.
• APO can easily can host conference calls.
  
• Phone Directory
  
• Intercom & Paging
• page site
• page 1m
• page 2.5m
• page 3.5m
• common areas
  
• Busy Lamp Field (BLF) - signal LEDs
  
•  voice mail
• line busy
• parked call
• Application/Browser
  
• Dictation - record audio track and email
  
• Remote Users
• Direct dial outside number to extensions, $1.00/month/extension
  
• 8 simultaneous calls between the outside and the site, $25/line x 8
  
• Unlimited simultaneous calls between extensions
• Phone calls can be split between local lines and long distance SIP trunk line,  APO spends on average $250+/month for long distance calls.  This could go over the SIP trunk which is flat, fixed, rate.
  
• Extensions and sound files can be managed by an admin group - changing phone messages, deleting and adding extensions, switch call routing to after hours, etc.